Is The Customer Always Right? Let’s Explore
Years ago, back in 1909 in fact, a phrase penned “the customer is always right” by Harry Gordon Selfridge became a thing, and has done now for many years. It is something we hear just spoken outloud, when a service is bad, a product isn’t up to scratch and a complaint is sent into a business, shop or company. The customer is always right. It is also something that a company may use to their advantage, to perhaps give the impression that they will offer a good service. That their products or services are worth buying. That they appreciate that…




